Services

We offer services to Federal, State and private companies of all sizes in a wide variety of industries. Some of our important practice areas are listed below.

Section 508 Testing and Evaluation:

 MinoTech has extensive expertise in providing Section 508 testing of client and web based applications. Our consultants have numerous years of real world testing for the evaluation, identification and remediation of software and web based applications. To help meet accessibility, we use the latest testing tools and approaches based on Section 508 Technical Standards.



Section 508 Training:

MinoTech provides comprehensive Section 508 training courses concerning the what, how and why aspects of Section 508. Each training course is a unique interactive class providing participants with an in-depth understanding of technical and regulatory information related to accessibility and Section 508. Classes are offered in a comfortable settings where participants can receive in-person, face-to-face training.

Section 508 PDF Document Accessibility:

MinoTech provides comprehensive Section 508 training courses concerning the what, how and why aspects of Section 508. Each training course is a unique interactive class providing participants with an in-depth understanding of technical and regulatory information related to accessibility and Section 508. Classes are offered in a comfortable settings where participants can receive in-person, face-to-face training.

MinoTech provides Section 508 accessible PDF document conversion services. Whether you have just a few PDF documents or 1000's we can make them Section 508 compliant. Even if you no longer have the original source documents MinoTech can successfully convert them.  We have converted thousands of PDFs quickly and reliably to assure accessibility.

Independent Verification and Validation:

Independent test and evaluation services are essential to verify and validate that new client initiatives are consistent with organizational strategies, comply with federal mandates, support business needs and meet contractual requirements. MinoTech has the tools, capabilities and responsiveness to ensure that our client's system development and integration efforts are fully functional and available to the widest possible user community. We conduct independent verification and validation of technology and organizational policy, information assurance, certification and accreditation, quality assurance, functional and acceptance testing, performance testing, compliance assessment. We are well positioned to objectively deliver these tests and evaluation services and avoid the conflicts of interest associated with large system integration and development initiatives.

Project Management and Administrative Support:

 

Mino Techs project management and administrative support services combine knowledge of industry best practices with innovative approaches in order to provide superior solutions to critical business issues. We pride ourselves on our ability to work closely with our clients to identify problems, define and implement strategy, and institutionalize knowledge. The result of a partnership with MinoTech is a solution tailor-made to your organizations objectives. We understand that strong project managers with specific industry knowledge and proven leadership abilities are key for successful implementation of both small-scale projects and enterprise-wide programs.

Help Desk/ Systems Administration:

 

Our help desk services include system support and tiered levels of help desk support to respond to system problems and incidents reported by end users.

Process areas for help desk support include:

 

•Detecting and recording incident

•Classifying issue and providing initial support

•Communicating service request to technical team

•Investigating and diagnosing the problem

•Ensuring resolution and recovery

•Closing the incident after the customer is satisfied

•Monitoring, tracking, communicating, and providing statistical reporting

Document Conversion Services:

 

MinoTech provides solutions in the area of electronic document conversion and content accessibility. We have extensive experience in digitization and accessibility compliance for both Federal Government and for private industry. Our offerings focus on scanning, conversion and remediation of electronic data into accessible formats, with an emphasis on Accessibility and Section 508 compliance as it relates to electronic documents and information. We convert to digitized formats from various media sources, including paper, electronic source files, Aperture Cards etc.